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SupportCustomer Support: 913.685.5242 Submit Ticket Sign Up Sign in Training Learn more about training opportunities. Help Content Access the online help material to learn more ing Encompass. Community Forums Ask questions, get answers or share your expertise. Notes - Releases & Maintenance Product Roadmap Product Portal 2020 - Product Releases Release Notes: June 1, 2020 Release Notes: May 11, 2020 Release Notes: April 6, 2020 Release Notes: March 9, 2020 Release Notes: Hotfix - February 19, 2020 Release Notes: Hotfix - February 11, 2020 See all 10 articles 2019 - Product Releases Release Notes: December 9, 2019 Release Notes: November 4, 2019 Release Notes - Hot Fixes - October 16, 2019 Release Notes: October 1, 2019 Release Notes - September 3, 2019 Release Notes - August 19, 2019 See all 22 articles New Email Marketing - Available August 2018 Editor Changes - Coming Soon! Get More Information Join the Forum Full-Site SSL Full-Site SSL Overview Full-Site SSL FAQ Full-Site SSL Mixed Content Overview Full-Site SSL Implementation Support Center Updates April 2017 Support Center Changes Calendar - Releases & Maintenance 2018 - Product Releases Release Notes - 26 December 2018 Release Notes: 18 & 21 December 2018 Release Notes - 10 December 2018 Release Notes - 28 November 2018 Release Notes - 12 November 2018 Release Notes - 15, 16, and 17 October 2018 See all 28 articles 2017 - Product Releases Release Notes - December 18, 2017 Release Notes - December 11 & 12, 2017 Release Notes - November 20, 2017 Release Notes - November 14, 2017 Release Notes - October 30 and 31, 2017 Release Notes - October 17, 2017 See all 37 articles iModules System Maintenance Windows iModules Maintenance Windows iModules Issue Resolutions Overview iModules Issue Resolutions Overview Sunsetting Features Email Forwarding (non Gmail) Features Requiring Activation Full Site SSL Bypass Member Merge Checks Updated iModules Directory New Email Email Home Email Home Drafts Queued History Export Exceptions Settings - BCC See all 10 articles Email Categories / Subscription Categories Email Categories Build From HTML (for Advanced HTML Email Authors) HTML - General Campaign Build From Template Template - General Campaign Template Editor Adjust an iModules Created Template Tips from an iModules Designer Adding Tokens to URLs in Email Marketing Template Editor FAQ Dynamic Content Style Guide Template Editor Home See all 17 articles Tokens Tokens Sender Identities Sender Identities Importing Sender Identities Unverifiable "From" Addresses in Email Marketing AOL/Yahoo Email Policy Changes affecting the From Email Audience Add Audience Lists and Segments Multiple Constituent Records with the Same Email Address Schedule Schedule - General Campaign Send Preview Send Preview Email Marketing Reporting Email Reporting Home All Email List Single Email Detail View Roll-Up Report Negative Outcomes Reporting Metrics Definitions and Reporting FAQs See all 10 articles Segmented Campaign Segmented Campaign Segmented Campaign Home - Segmented Campaign Global Campaign Details - Segmented Campaign Schedule - Segmented Campaign Create Version - Segmented Campaign Edit Content - Segmented Campaign See all 8 articles Email Calendar Email Calendar Tips and Tricks Sender Reputation SPF and DKIM within Email Marketing Improving your Email Stats Improving your Subject Line Copying HTML to create a new page (or archive it) Staff and Volunteer Training Email Marketing Admin Rights Sample Step-by-Step Instructions Admin Planning Items IP Addresses IP Address Whitelisting Additional Training Resources Live Training Sessions Recorded Training Sessions Pre-populate Form Data from an Email Link Pre-populate Form Data from an Email Link Quality Assurance Notes - Pre-populate Testing Legacy Email Sunset Plan Sunset Plan Legacy Reporting Legacy Email Marketing Reporting Forms Create Forms Form Building Tips Create Forms Creating Roles Data Field Types and Field Type Conversions Chart of Data Field Type Options Verifying Cloned Forms Profile Forms Profile Forms Privacy Protected Records Global Email Opt-Out Manage Forms Manage Forms Fields - Forms Categories - Forms Steps - Forms Form Reporting Form Reporting Forms Submissions Grid Data Change History Tab Forms Tab Forms Tab Submit on Behalf of a User Submit on Behalf of a User Pre-populate Forms Data from an Email Link Pre-populate Forms Data from an Email Link Appeal Codes - Forms Appeal Codes - Forms Tokenized Hidden Values (Appeal Codes for Non-commerce Forms) Tokenized Hidden Values (Appeal Codes for Non-commerce Forms) Events Creating an Event Choosing the Type of Event to Create Event with Form-Driven Registration Event with Fee-Driven Registration Event with Activity-Driven Registration Event with Simple RSVP Events with Donation See all 29 articles Managing the Event Registration Form Managing the Event Registration Form Fields - Event Form Categories - Event Form Steps - Event Form Event Confirmation Emails / Review Page / Finish Page Calendar Token on Event Finish Pages and Member Confirmation Emails Events Reporting Event Reconciliation Report with Adjustments Event Reconciliation Reports Event Reconciliation with Adjustments FAQ Optimized Event Exports Registration Summary Export Audit / Transactional Export See all 18 articles Appeal Codes - Events Appeal Codes - Events Edit Event Registration Link Edit Event Registration Link Resending a Member Confirmation Email Resending a Member Confirmation Email Registering / Unregistering a Member Registering for a Member Adjustments - Events Events Tab Events Tab Event History Attendee Check-In Attendee Check-In Homepage Checking People In Events Tips & Tricks Using a Waitlist Mobile Event Detail Page Layouts Mobile Activity Detail Page Layout Converting a Detail Page to a Mobile-Friendly Layout Event Form Building Resources Golf Outing with Sponsorship Opportunity Event See all 7 articles Event Check-In App (add on product) Event App Manager Homepage Events Attendees Roles / App Admins Online Giving Create a Donations Campaign Create a Donations Campaign Alternative Ways to Display Designations with URL Customization Designations Levels & Multiple Fixed Amounts Manage the Campaign Form Manage the Campaign Form Fields - Online Giving Form Categories - Online Giving Form Steps - Online Giving Form Donations Reporting Giving Transaction Export Giving Transaction Export FAQ Donations Reporting Donation Forms Submissions Grid Donation Transaction History Scheduled Payments - Recurring Billing Scheduled Payments - Recurring Billing Configure Payment Options Manage Recurring Payments for a Member Manage Billing Options Recurring Billing Email Management Recurring Billing Confirmation Emails See all 10 articles Secure URL for e-Commerce Secure URL for e-Commerce Resending a Member Confirmation Email - Donations Resending a Member Confirmation Email - Donations Pre-populate Giving Form Data from an Email Link Pre-populate Giving Form Data from an Email Link URL Customizations - Online Giving Appeal Codes Auto-fill Donation Amount in a Donation Form via the URL Targeting Payment Types via URL Customizations The Power of URL Customization Importing Gifts Importing Gifts Campaigns Tab Campaigns Tab Making a Donation for a Member Making a Donation for a Member Donations Tips & Tricks Checklist for Enhancing your Donors’ Giving Experience Tips from Strategic Consulting Credit Card Fraud Prevention Online Giving Form Building Resources Help your Donors Out Targeting Designation Displays for Specific Users See all 10 articles Canadian PDF Receipting PDF Receipts Memberships Create a Membership Campaign In-Form Membership Role Basing Membership Form Building Resources Create a Membership Campaign Promotion Codes - Memberships Manage the Membership Campaign Form Manage the Membership Campaign Form Fields - Membership Form Categories - Membership Form Steps - Membership Form Membership...